Machine Condition Monitoring Service

Need Help?

Call our team today or choose from a range of service solutions that can be tailored to your monitoring application needs.


B&K Vibro Technical Support 

For all general technical product support, please call our hotline Monday to Friday, 08.00 hrs - 17.00 hrs local German time or use our contact form.

Darmstadt, Germany
Phone: +49 (61) 51 428 14 00 

Contact Germany

SETPOINT® Technical Support 

Minden, Nevada
Phone: +1 (775) 552 3110

Switchboard prompts: 

  • Wind turbine condition monitoring division press 1
  • SETPOINT® technical support or field services press 2
  • SETPOINT® sales press 3
  • Existing SETPOINT® orders, or to place a new SETPOINT® order press 4
  • Finance and Accounting press 5
  • SETPOINT® engineering press 6
  • All other inquiries, or to reach a local attendant press 0

Darmstadt, Germany
Phone: +49 (61) 51 428 14 00 

Contact America

Contact Germany


B&K Vibro Service team

We have a service and support network around the globe!

Please contact your local sales representative or our service department in Darmstadt/Germany for more information about your condition monitoring strategy, minimizing machine life cycle costs and downtime of your machines, and optimizing your system utilization and maintenance.

Please call our hotline Monday to Friday, 08.00 hrs - 17.00 hrs local German time or use our contact form

Darmstadt, Germany
Phone: +49 6151 428 1424

Contact Germany


B&K Vibro Calibration, Repairs & Rentals team

We offer 3 calibration levels at fixed rates: BASIC, PRO, and DAkkS standard calibration. And we also calibrate non-Brüel & Kjaer Vibro sensor brands. Call us today or read more about calibrations, repairs and rentals

Please call us Monday to Friday, 08.00 hrs - 17.00 hrs local German time or use our contact form. 

Darmstadt, Germany
Phone: ++49 6151 428 1327
Phone: ++49 6151 428 1328

Contact Germany

 

Perfectly aligned: Modular or turnkey services, long-term service agreements

You can choose from a range of service solutions that can be tailored to your monitoring application needs.

Brüel & Kjær Vibro services at a glimpse:

We deliver the expertise to ensure your vibration monitoring instrumentation provides maximum value, and your machinery runs reliably.  Our experienced and qualified field professionals can assist you in the following areas:

  • Remote and On-site Surveillance and Diagnostic Services (protection, condition and performance monitoring via remote or on-site service; in-depth fault diagnosis)

  • Flexible Long-Term Service Agreements for enhanced safety and efficiency:
    • One point of contact
    • Fast tracked implementation
    • ISO 18436-2 or higher certified experts
    • Full cost control due to binding calculation
    • Flexible scope of services, from planned maintenance to emergency repairs
    • Choice of a one, two or five-year contract
  • After-Sales Services
    • Monitoring system updates and upgrades
    • Instrument calibration and repair
    • Spares and rental systems

We have a service and support network around the globe!

Please contact your local sales representative or our service department in Darmstadt/Germany for more information about your condition monitoring strategy, minimizing machine life cycle costs and downtime of your machines, and optimizing your system utilization and maintenance.

Speak to a consultant