Training

Course location
Main offices: Darmstadt (Germany), Naerum (Denmark) or Gardnerville (Nevada/USA).
We may also organize private (certified and non-certified) courses worldwide at customer’s site, at our offices or local representative’s premises (restrictions may apply for certified courses).

ISO 18436-2 Vibration Analyst CAT I-IV and ARP public classroom courses are held at our offices in Nærum (Denmark) and Darmstadt (Germany).
Most of the courses (certified and non-certified) can be streamed live over the web for remote student.

Enrolment
Courses are arranged upon request with agreement on scope, fixed dates and price.
The number of students per class is limited and depends on the course.

All courses are structured for:

• Small student-to-instructor ratio for maximum interaction
• Extensive hands-on practice using full-featured lab equipment (doesn’t apply to Remote courses)
• Instruction by professionals with long-term field experience

Please indicate the order code and name of course (i.e. CM1 for SETPOINT® CMS user). For courses with more than one option (i.e. MD3 – balancing flexible or rigid rotors), it is required to order # of times the order code for the # of options needed.

Price
Will be quoted based on the standard description above.
Changes in scope must be agreed prior to planning the course.
Prices include (standard)
Course documentation, refreshments and lunch (this does not apply to remote courses).
Not included (standard)
Travel, transportation to/from hotel, accommodation, breakfast and dinner, sightseeing, entertainment, etc.

Payment
Payment in advance upon receipt of invoice for the ISO 18436-2 Vibration Analyst training as you will have online access to the course material.

Cancellation

For cancellations, the following terms apply:

• Up to 8 weeks prior to the course – free of charge
• 6 weeks prior to the course – 25% of course fee will be charged.
• 4 weeks prior to the course – 50% of course fee will be charged.
• Cancellation later than 3 weeks prior to the course -100% of course fee will be charged.
• If the course includes access to online material, no cancellation and refunds are possible after the student logs in.

Brüel & Kjær Vibro reserves the cancellation right due to insufficient enrolment.

Hotel
Reservations at the participant’s cost can be arranged upon request.

Note:
In addition to the above, our Standard Terms and Conditions apply.

Q: If I am a beginner and don’t really know what course is suitable for me, can I get guidance and recommendations?

• Please contact our experienced team who will recommend the right course according to your requirements and expectations.

Q: What if I do not meet the experience requirements, can I still take the course and exam?

• You will be always welcome to join any course, if you think you will benefit from the it. However, previous knowledge is important as not all principles will be covered in all courses.
• You can even join the exam if you wish to challenge yourself, however if the required experience is not achieved you will not be certified.
• If you pass the exam you will be provided with a pendant certificate, but you will not be certified.
• When you do meet the experience requirements you can contact us and once your experience is verified you will be certified and receive a new certificate.
• If you are unsure if you have the necessary pre-requisites, please reach out to our experienced team who will advise you.

Q: Is it mandatory to pass the examination in order to become certified?

• We offer 2 types of courses, those with international certification, and those from our own design, which includes machinery diagnostics. For a course with international certification as per ISO 18436, the certification exam is optional. It’s up to the participant to decide if they will take the exam or not.

Q: The list of courses B&K Vibro offers seems extensive, but I cannot find a course for my specific requirements, is there a solution for me?

• B&K Vibro can offer customize courses to suit your requirements. B&K Vibro has experience in several industries, and it is rare that we haven’t already dealt with a case study like your application. To customize a course, please contact our experienced team who can discuss your needs.

Q:  Can you assist me with a visa application if I need one for travelling to B&K Vibro’s training facility in Germany or Denmark?

• If you wish to travel to one of our training facilities, we can provide you with the necessary letter of invitation for your visa application. B&K Vibro won’t arrange your full visa though. You should consult your company’s travel agent for the necessary requirements.
• B&K Vibro is also able to travel to your company location or a hotel in a location convenient to you. Please contact our training team for more details on arranging on-premise training.

Q: In which languages are the courses delivered?

• By default, B&K Vibro delivers its courses and material in English, even if the instructor has another mother language. As a global organization, we may have a trainer that is qualified and can speak your local language. Please contact us to find out more.

Q: What do I need to bring for the training course?

• The material will be provided to all participants upon commencement of the course. Some of the B&K Vibro courses offered may provide e-learning lessons prior to the course and others may require you to have equipment. B&K Vibro does supply demonstration kits for the courses. Once you book your course, you will be informed what the requirements are to ensure you are prepared.
• Drinks, snacks and lunch are provided along with a pend and notebook. For clarity on a particular course, please contact our experienced team.

Q: If I believe my level is very good and I would like to continue learning more, is there an option for further education and training?

• Willingness to always learn is the sign of skilled people, just like us. Please contact our experienced team where we can offer you an array of courses in ISO 18436 Category-IV certification, advance rotor dynamics, turbomachinery and large Fluid Film Bearing machines.

Q: After having attended a course, what are my options to learn more in the future?

• If you haven’t discussed the different opportunities we offer during the class, it is always possible to talk with us afterwards. Please contact our experienced team where we can offer you an array of courses in ISO 18436 Category-IV certification, advance rotor dynamics, turbomachinery and large Fluid Film Bearing machines.

Q: This course appeared too virtual for me, I was expecting more practical, hands-on. What have you got to offer?

• The course outline is provided upfront detailing the style and format of training for each course. Practical components often require lots of equipment in the classroom, and it is important that you specify prior to signing up for a course what you are expecting if it’s not clearly stated in the course outline. Feel free to speak our experienced team about options. B&K Vibro also offers customized training for individual needs.

Q: How can I prove I was in a course, what do I get to demonstrate this?

• Upon completion of B&K Vibro training courses, all participants will receive an attendance certificate. Where applicable, a certificate of completion with levels or scores may be sent to the participant after the course date. BK Vibro is a recognized Training Center with a well-established brand in Condition Monitoring and Machinery Protection training.

Q: If I fail an exam, what options do I have?

• The most important factor of training is that participants learns something. It is possible to re-sit an exam and the course instructor or our experienced team can talk about options with you. That said, the success of course examination passes rate is very high. This is primarily due to the course instructor providing quizzes throughout the course to prepare you for the exam.

Q: If I feel during the course that I don’t have the right skill-level, or do not understand some items, how can we solve this?

• Our instructors are here for our participants and you may ask questions during the training sessions or outside of those hours. Sometimes training sessions will have a mixture of skill-levels in the class and the instructor will ensure that all levels are catered for. In most instances, the course will have pre-requisites that participants must meet in order to attend the course. If in doubt, please speak to your instructor or contact our experienced team.

Q: If a question pops into my mind after the course has ended, how can I raise this?

• Course material is often repeated throughout the course to ensure our participants fully understand the subject matter, however if you have concluded your course and still have some questions, please contact our experienced team.
• Our goal is to transfer our knowledge to ensure you can perform your daily tasks at work. It’s also important to us that we impart the necessary information in order to work at the certified level.

Q: How can I avoid an instructor moving away from the course outline I signed up for?

• If, during the course, you observe that the course outline doesn’t match what was originally advertised, then please raise this with the Instructor in a break. Our professional instructors are here to keep the course on track and fulfill the course outline advertised. If participants discuss a topic that takes the course in a different direction, the Instructor will advise the group and if time permits, it will be addressed at the end of the session.
• Sometime there are examples raised that may interest everyone, illustrating with a case study what was learned, this is different, and the instructor and all participants will benefit from this.