Previous Page  4 / 6 Next Page
Basic version Information
Show Menu
Previous Page 4 / 6 Next Page
Page Background

This is a partial listing of some of the individual services that can be included in an LTSA contract.

If you are interested in customizing your own list of LTSA services, please contact

service@bkvibro.com

or call

+49 6151 428-1424

.

For all our services, our Standard Terms and Conditions as specified on

www.bkvibro.com

apply.

N° Name of service

Description

14

Software updates and upgrades

• Covering Brüel & Kjær Vibro and third-party software

• Optional installation (alternatively on separate call)

• Hardware upgrades, which may be necessary for installation,

are not included!

15

Obsolescence

• Notice for obsolescence

• Proposal for solution

16

Spare parts

• Delivery

• Stock can be proposed or reserved, with shipment delay

17

Field Replaceable Parts (FRP)

• Instrument exchange basis (returned parts become the property

delivery service

of Brüel & Kjær Vibro)

• FRP will be supplied for equipment made by Brüel & Kjær Vibro, not

sub-suppliers

• Replacement parts can be shipped to client within a specified delay

(without customs clearance)

18

Repair and calibration

• Periodic calibration (usually once per year)

• Type of calibration to be agreed, also the immobilization time

• Repair can be covered at fixed fees, also priority

19

Documentation update

• Maintain and provide customized documents to the last modification

20

Modifications

• Proposal and implementation of solutions and improvements

21

Security packages

• System upgrade and maintenance (safety, access, connection)

22

Price schedule

• Daily rates for site work based on hours per working day

• Hourly rates for office work

• Rates for mobilization / demobilization

23

Extension of “working and calendar day” • Special condition for the definition of extra hours and amount

definition

covered

24

Delays

• Response time (as per contract)