February 2014

New Surveillance and Diagnostic Centre in the US

Today over 6,000 wind turbines world-wide are being continuously monitored by Brüel & Kjær Vibro condition monitoring systems and this number is increasing rapidly. To meet this growing demand, a new Surveillance and Diagnostic Service Centre was established in Houston, Texas (USA) to ensure 24/7 operations. The official opening took place on January 17th, 2014. This new service centre complements the centres already operating in Shanghai and Beijing, China (opened in 2012) and the HQ in Nӕrum, Denmark.

The four Surveillance and Diagnostic Service Centres provide services tailored to the local markets including monitoring and diagnostics, support, training and commissioning for all types of turbines, for wind park owners and operators, as well as wind turbine OEMs.

The full-service agreements which Brüel & Kjӕr Vibro are renowned for, where all fault detection, diagnosis and reporting is performed by full-time ISO 18436 certified vibration analysts, will now be available locally in the rapidly growing US market. While the four centres tailor the services to the local market needs, they are interconnected, to ensure that best practices are shared across the regions and to enable the provision of around-the-clock response to all emergency service queries from all parts of the world.

The more than 1,500 systems already installed on wind turbines in the US will now be serviced by the Houston Service Centre. Strategically located in the south central part of the USA,  the location also gives access to the Mexican and Central/South American markets. Myron Hizak will head a team of diagnostic engineers and technicians.

For more information on our wind turbine monitoring solutions, including our newly released client-owned system, please go to http://www.bkvibro.com/en/condition-monitoring/wind-turbines.html.